Experience and CV

Pamela J. Morgan

CURRENT POSITION: Reference and Instruction Librarian, October 3, 2011 -present

EDUCATION

M.S. in Human Environmental Sciences, emphasis Interactive Technology, University of Alabama, December 2011
M.S. in Library and Information Science, University of Illinois at Urbana-Champaign,
January 1993
B.A. in History and German, University of North Carolina at Chapel Hill, May 1989

RELEVANT WORKSHOPS/CONTINUING EDUCATION (Selected)
Duke University, Emory University and the University of North Carolina at Chapel Hill “Copyright for Educators and Librarians” Four week online Coursera course, completed March 2016
Inter-University Consortium for Political and Social Research “’Just the Facts, Please’ Understanding Methods Metadata” Ann Arbor, Michigan September 2015
Inter-University Consortium for Political and Social Research “Data, Data Everywhere and Not a Number to Teach” Ann Arbor, Michigan September 2015
Johns Hopkins University “The Data Scientist’s Toolbox” Four week Online Coursera course, completed June 2014.
Vanderbilt University “Data Management for Clinical Research” Five week Coursera Online course, completed November 2013
Inter-University Consortium for Political and Social Research “Curating and Managing Research Data for Re-use” Ann Arbor, Michigan October 2013
Association of College and Research Libraries Immersion Program “Intentional Teaching: Reflective Practice to Improve Student Learning” Nashville, Tennessee. November 2012
Association of College and Research Libraries Preconference “Practical Pedagogy for Library Instructors.” Washington, DC. June 2010
Association of College and Research Libraries Preconference “Instructional Design for Libraries: The What, Why and How of ID.” Chicago, Illinois. July 2009

PROFESSIONAL WORK EXPERIENCE

Vanderbilt University Library

Serve as subject liaison for Sociology and Medicine, Health, and Society
Provide library instruction, research consultations, and specialized reference service to faculty and students in assigned subject areas.
Create and maintain subject guides relevant to Sociology and Medicine, Health & Society, and other areas as needed (e.g. Social Science data, Ingram Scholars, Research Tools for Student Athletes)
Serve as Vanderbilt University’s Official Representative to the Inter-University Consortium for Political and Social Research (ICPSR)
Design instructional materials, including handouts, web-based course guides, and online tutorials
Develop and manage a collection of resources to support the academic programs as well as faculty and student research in the subjects of Sociology and Medicine, Health, and Society

University of Alabama Libraries
Reference Librarian/Information Consultant August 2006-2011

Provided in person, telephone and virtual reference service to users of government information, humanities, and social sciences
Hired, trained, and supervised student workers for the Gorgas Library Learning Commons
Coordinated desk schedule for Learning Commons service points and on call librarians.
Supervised one library paraprofessional
Served as library liaison to the College of Human Environmental Sciences
Taught bibliographic instruction sessions on library resources and research strategies to support students in the First Year Writing Program
Designed web pages for courses and subject areas for College of Human Environmental Sciences and the German Department
Purchased books and recommended electronic resources in the areas of German Language and Literature, Interior Design, Nutrition, Hospitality Management, Athletic Training and Clothing and Textiles, including management of book budget and maintaining appropriate balance of print and electronic resources
Prepared and taught library instruction sessions in support of upper level courses for the College of Human Environmental Sciences and the German Department
Provided individual research consultations for undergraduates and graduate students in the College of Human Environmental Sciences and the German Department

Chicago Public Library, Chicago, IL

Director of Reference, November 2003-June 2006

Planned and coordinated systemwide reference and information services in all formats for the largest urban public library system in the United States
Managed evaluation and acquisition of all library databases, including allocation of 1.45 million dollar budget and negotiations with vendors
Developed and coordinated staff training for reference services, including subject based and behavioral training
Implemented, evaluated and modified Chicago Public Library’s federated search tool
Performed database training and outreach to various City of Chicago programs and departments, including the Intergovernmental Executive Development Program, Chicago Police Department, Department of Procurement Services, and Chicago Public Schools
Assisted in selection of periodicals and continuations for 78 branch and 2 regional libraries
Worked on migration to the new Integrated Library System, including product testing and investigating discovery tools such as Endeca and AquaBrowser
Assisted in the RFP for new Integrated Library System
Supervised Electronic Resources Manager

Librarian II, Conrad Sulzer Regional Library May 2001-November 2003

Provided reference service for all subject areas using print, electronic and internet resources
Managed collection for life sciences, cookery, and science fair, allocating annual budget and identifying and weeding of obsolete and/or excessive materials
Performed various forms of outreach including library tours, workshops, book displays, and pathfinders

Librarian I, Business, Science and Technology Division, Central Library March 1999-May 2001.

Provided reference service for business, science and technology using print, electronic, and internet resources
Maintained auto manual collection and ordered other technology books in call number areas QA76, TK and TL
Updated Chicago Public Library’s Science and Technology web pages
Librarian I Government Publications Department, Central Library May 1997-March 1999

Provided reference service for legal materials and U.S. Depository, state, and municipal government in print, internet and electronic format
Trained Chicago Public Library staff to locate government information on the Internet
Designed and maintained portion of “Government Information” web page
Catalogued local documents for Municipal Reference Library collection

Librarian/Information Specialist The Weinberg Group Inc., Washington, DC, September 1995-Jaunary 1997

Organized and maintained in-house library for busy corporation of over 100 persons
Trained and advised staff on search strategies and resources for scientific research
Managed acquisition and routing of all library resources
Handled billing and contracts for information services, such as DIALOG, Westlaw, and Lexis/Nexis
Performed research using print and online resources

Librarian National Security Archive, Washington, DC February 1993-September 1995

Assisted researchers in person, over the telephone and by letter in the areas of foreign policy, defense and intelligence
Catalogued, indexed, and abstracted U.S. government documents for publication, which are now part of the Digital National Security Archive, including:
Presidential Directives on National Security, Part I: From Truman to Clinton
Iraqgate: Saddam Hussein, U.S. Policy and the Prelude to the Persian Gulf War, 1980–1994
The Soviet Estimate: U.S. Analysis of the Soviet Union, 1947–1991
Oversaw development and maintenance of cataloging and indexing standards, indexing vocabulary, and authority files
Organized and supervised move of collections during office relocation
Managed workflow and deadlines for 1994-1995 publication schedule
Supervised interns’ completion of database and inventory projects
Created finding aids for collections

LANGUAGES: Fluency in German

PUBLICATIONS

Book

Training Paraprofessionals for Reference Service: A How-To-Do-It Manual for Librarians, 2nd edition. Chicago and London: Neal-Schuman Publishers, Inc., 2009.

Research in Progress

Content analysis of ARL Libraries’ Research Guides, with a focus on instructional content for source evaluation

Submitted, Journal Article

“Moving from the Sidelines to the Playing Field: Developing a Relationship with Student Athletics” submitted to College and Research Libraries News, manuscript under review

Invited, Journal Article

“Doing More with Less: Reference Services in Illinois,” Illinois Library Association Reporter, vol. 22, issue 3 (June 2004): 4-9. Contributor for section on Chicago Public Library

Non-refereed, Web Publication

“Finding Company Information: Selected Titles and Tips” Public Libraries Briefcase, no. 9, 3rd Quarter 2004 Available online [only] at http://www.ala.org/ala/mgrps/divs/rusa/sections/brass/brasspubs/publibbrief/no93q2004/plb200403.cfm
“Libraries and Course Management Systems: An Annotated Bibliography” Library Instruction Round Table News, vol. 33, no. 4 June 2011. Available online at http://www.ala.org/rt/sites/ala.org.rt/files/content/archive/2011jun.pdf
Costin, Katherine M. & Morgan, Pamela J., “Game On! A Library Instruction Program for Student Athletes” ACRL Instruction Section Semi-Annual Newsletter, volume 34, no. 2, Fall 2017, pp. 4-5. Available online at https://acrl.ala.org/IS/wp-content/uploads/is_fall2017.pdf

Recognition of Published Work

Training Paraprofessionals for Reference Service: A How-To-Do-It Manual for Librarians, 2nd edition. Chicago and London: Neal-Schuman Publishers, Inc., 2009.

In Presentations
Pardue, Bill (2009, July) “Reference Staffing: What’s a Librarian to Do?” Presentation at ALA/RUSA Preconference “Reinvented Reference V: Using Our Collective Wisdom” Chicago, IL.
Corrall, Sheila (2010, August) “Developing inclusive models of reference and instruction to create information literate communities” Paper presented at World Library and Information Congress: 76th IFLA General Conference and Assembly, Gothenburg, Sweden.
Bielewski, Jennifer & Liberatore, Jenny (2010, April) “Each One Teach One: Growing Your Training Program Locally” Presentation at Evergreen Conference, Grand Rapids, MI
Campbell, Doug, Venner, Mary Ann & Whitmer, Susan. (2014, April) “Students on Both Sides of the Desk: Effective Student Training for Exceptional Service at a Combined Services Desk” Poster at Texas Library Association Annual Conference, San Antonio, TX
Known Citations of Publications
Training Paraprofessionals for Reference Service: A How-To-Do-It Manual for Librarians, 2nd edition. Chicago and London: Neal-Schuman Publishers, Inc., 2009.

McQuown, T. (2016). Training Paraprofessionals to Provide Excellent Information Service. In Teaching Reference Today: New Directions, Novel Approaches, 209-230.
Simning, J., & Bennett, E. (2016). Stronger Together. Teaching Reference Today: New Directions, Novel Approaches, 231-254.
Smith, C. A., Hundal, S., & Keselman, A. (2014). Knowledge gaps among public librarians seeking vaccination information: a qualitative study. Journal of Consumer Health On the Internet, 18(1), 44-66
Wong, G. K. W. (2010). Information commons help desk transactions study. The Journal of Academic Librarianship, 36(3), 235-241
“Additional Readings”, p. 301. In Bopp, R. E., & Smith, L. C. (Eds.). (2011). Reference and Information Services: An Introduction: An Introduction. ABC-CLIO.
“Training and Additional Learning for Reference Staff”, p. 279. In Smith, L. C., & Wong, M. A. (Eds.). (2016). Reference and Information Services: An Introduction: An Introduction. ABC-CLIO.
“Library and Information Sciences. Professional Practice. Reference and Information Retrieval”, p. 287. In Bell, W. J., & Searing, S. E. (Eds.). (2014). Guide to reference : essential general reference and library science sources.

Known Excerpts

“Paraprofesisonals at the Reference Desk”, 290-293. In Eberhart, G. M. (2013). The whole library handbook 5: Current data, professional advice, and curiosa about libraries and library services

Book Reviews
Bickley, S. (2009). Training paraprofessionals for reference service 2nd ed. by Pamela J. Morgan. Public Services Quarterly, 5(3), 205-206.
Boice, D. (2009). Training paraprofessionals for reference service. Catholic Library World, 80(1), 67-67.
Herrick, K. (2009). Training paraprofessionals for reference service: A how-to-do-it manual for librarians. Reference & User Services Quarterly, 49(2), 204-204
Janzen, J. (2009). A review of: “Training paraprofessionals for reference service: A how-to-do-it manual for librarians. 2nd ed. Morgan, Pamela J.”. Medical Reference Services Quarterly, 28(3), 295-296.
Schira, H. R. (2009). Training paraprofessionals for reference service: A how-to-do-it manual for librarians. Partnership: The Canadian Journal of Library & Information Practice & Research, 4(1), 1-3

PUBLIC SPEAKING AND PRESENTATIONS
“Moving from the Sidelines to the Playing Field”. Poster submitted to Association of Research Libraries Conference for April 2019.
The Literature of the Olympics. A World of Possibilities: Examining the Olympics from Diverse Angles. Vanderbilt University. August 28, 2018. (Invited, Co-presenter)
Cyber Success for Science Fair. Illinois Library Association Annual Conference, Peoria,
Illinois. October 18, 2001 (Co-presenter)
Help! We’re Not a Depository Library! Illinois Library Association Annual Conference,
Chicago, Illinois. September 26, 2002 (Co-presenter)
Multitype Library System “Showing Off Chicago” Presented the digital resources of the
Chicago Public Library. August 19, 2004 (Invited, Co-presenter)

Guest Lecturer, University of Alabama, School of Library and Information Studies

LIS 515: Advanced Information Sources and Services
LIS 507: Information Sources and Services
LIS 502: Research Methods
LIS 515: Advanced Information Sources and Services

Guest Lecturer, Dominican University, Graduate School of Library and Information Science

LIS 722: Library Materials for Young Adults
LIS 701: Introduction to Libraries
LIS 748: Collection Management

PROFESSIONAL MEMBERSHIPS

American Library Association (ALA), 2002-present
Association of College and Research Libraries (ACRL), 2007-present
International Association for Social Science Information Services and Technology, 2013-present
ACRL Instruction Section 2009-present
Reference and User Services Association Division (RUSA), 2002-2010
Reference Services Section 2004-2010
Machine Assisted Reference Section 2007-2010
Business Reference and Services Section 2002-2006
Library Instruction Round Table, 2009-2011
Tennessee Library Association 2017-present
Alabama Library Association, 2010-2011
Illinois Library Association 2001-2006

Committee Memberships

American Library Association/Library Instruction Round Table/ Teaching, Learning, and Technology Committee 2010-2011
American Library Association/Reference and User Services Association/Reference Services Section Catalog Use Committee 2006-2009
American Library Association/Reference and User Services Association / Reference Services Section Management of Reference Committee 2004-2008
American Library Association/Reference and User Services Association Margaret E. Monroe Library Adult Services Award Committee 2005-2007, Chair 2006-2007
American Library Association/Reference and User Services Association / Reference Services Section Discussion Group for Reference Services in Public Libraries 2005-2006, Chair 2005-2006
American Library Association/Reference and User Services Association /Business Reference and Services Section Business Reference in Public Libraries Committee 2003-2005
American Library Association/Reference and User Services Association /Business Reference and Services Section Dun and Bradstreet Award for Outstanding Service to Minority Business Communities 2003-2005, Chair 2004-2005
American Library Association/Reference and User Services Association /Business Reference and Services Section Publications Committee 2002-2004

Nominations for Office

Nominee for Member at Large, American Library Association/Reference and User Services Association/Reference Services Section, 2010 [unsuccessful]

ACADEMIC CITIZENSHIP

University Libraries Committees, Working Groups and Task Forces

Acquisitions and E-Resources Committee, October 2018-present
LibGuides Working Group, December 2017-present
Library Staff Awards Committee, November 2017-February 2018
Teaching and Learning Committee. May 2016-December 2017
Library Advisory Council, November 2016-November 2017
Metadata Working Group, January 2015-March 2017
Future of the Libraries Committee, November 2014-February 2015
Instructional Technologies Committee, January 2013-December 2014, Chair, January 2015-May 2016
LibAnswers Working Group, July 2014-October 2015
Social Media Task Force, Chair, December 2012-April 2013

Search Committees

International Law Librarian, May 2012 – September 2012
Geographic Information Services Coordinator, Chair, January 2013-October 2013
Electronic Resources Librarian, August 2017 -November 2017

SPECIAL RECOGNITION

Distinguished staff member/staff Honorary Captain of Football team. Selected by Vice Chancellor and Athletic Director David Williams for the Vanderbilt vs Nevada, September 8, 2018.
Jack Davis Professional Achievement Award, University of Alabama, College of Human Environmental Sciences, October 2012. The Jack Davis awards are presented annually to outstanding CHES alumni for their professional accomplishments.
Honor Roll, American Library Association/Reference and User Services Association/Reference Services Section, 2010. This distinction is for persons who have been on three committees or held three positions in the Reference Services Section.